Terms and ConditionsTeams and Condition
Terms and Conditions
Date:15/05/2024
Welcome to Cyber Nut Agency! These terms and conditions outline the rules and regulations for the use of Cyber Nut Agency's Website and services. By accessing this web site, we assume you accept these terms and conditions in full. Do not continue to use Cyber Nut Agency's website if you do not accept all of the terms and conditions stated on this page.
The "Terminology" section within the Terms and Conditions of Cyber Nut Agency serves a crucial role in clarifying the specific meanings of key terms utilized throughout the document. By delineating these terms explicitly, the section aims to promote mutual understanding and ensure clarity between Cyber Nut Agency and its clients regarding the language and terminology employed within the agreement.
At the forefront of the clarified terms is "Client." Within the context of Cyber Nut Agency's Terms and Conditions, a client refers to any individual or entity that engages the company for its services. This could encompass a wide range of entities, including businesses, organizations, or individuals seeking services such as website development, app development, digital marketing, graphics designing, or other offerings provided by Cyber Nut Agency. By clearly defining the term "Client," the section establishes who is encompassed within the contractual relationship between Cyber Nut Agency and its service recipients.
Another pivotal term addressed in the "Terminology" section is "Services." Here, Services encompass all offerings provided by Cyber Nut Agency, ranging from website and app development to digital marketing, graphics designing, custom domain registration, and server solutions. By elucidating the scope of services offered, clients gain a comprehensive understanding of what Cyber Nut Agency can provide, thus enabling them to make informed decisions about engaging with the company's offerings.
The explicit clarification of these terms fosters transparency and prevents misunderstandings or confusion regarding the rights, responsibilities, and expectations of both parties involved in the agreement. For example, clients can confidently navigate the document knowing precisely who is considered a client and what services are covered under the umbrella term "Services."
Furthermore, the "Terminology" section acts as a foundation for effective communication between Cyber Nut Agency and its clients throughout the duration of their engagement. By establishing a shared understanding of key terms from the outset, both parties can communicate more efficiently and effectively, reducing the likelihood of misinterpretations or disputes arising from ambiguous language.
2. Definitions
Cyber Nut Agency: Refers to the company providing website and app development, digital marketing, graphics designing, custom domain, and high-speed internet server services.
Client: Refers to any individual or entity that engages Cyber Nut Agency for services.
Services: Refers to all services offered by Cyber Nut Agency including but not limited to website and app development, digital marketing, graphics designing, custom domain, and server solutions.
3. General Conditions
The General Conditions section outlines the fundamental requirements and expectations for using Cyber Nut Agency’s services. Here's a detailed explanation:
Acceptance of Terms:
By agreeing to these terms and conditions, you confirm that you are legally capable of entering into a binding contract. This typically means you are at least the age of majority in your place of residence (usually 18 years old or older).
Your use of our services constitutes your acceptance of these terms in full. If you do not agree to any part of these terms, you should not use our services.
Legal and Authorized Use:
You must use our services for lawful purposes only. This means you cannot use our products or services to engage in any illegal activities, including but not limited to fraud, unauthorized access to systems, or any activity that violates local, national, or international laws.
Unauthorized use also covers activities like spamming, distributing malware, or any other malicious activities that could harm Cyber Nut Agency or its clients.
Prohibited Conduct:
You are prohibited from transmitting any worms, viruses, or any code of a destructive nature. This is to protect the integrity and security of our systems and services, as well as the systems of other users.
Any attempt to interfere with or disrupt our services, servers, or networks connected to our services is strictly forbidden. This includes, but is not limited to, hacking attempts, denial-of-service attacks, or any other actions intended to damage or impair our operations.
4. Services
a) Website and App Development
Our development services include the creation of websites and mobile applications with unlimited pages, free SSL, email, bandwidth, CDN, dedicated IP, daily backups, NVMe storage, custom RAM, and CPU.
We provide creative designs, admin control, app landing pages, Play Store updates, maintenance, and top payment security.
b) Digital Marketing and Graphics Designing
Our digital marketing services are tailored to enhance your online presence through various strategies.
Graphic design services include the creation of logos, banners, and other marketing materials.
c) Custom Domain and Server Solutions
We offer custom domain registration and top-speed internet server solutions to ensure your website runs smoothly.
5. Pricing and Payment
Pricing and payment are critical aspects of any business transaction, and at Cyber Nut Agency, we strive to ensure transparency, affordability, and convenience for our clients. In this section, we'll delve into our pricing structure, payment policies, and how we aim to make the process seamless for our valued customers.
a) Pricing Structure:
At Cyber Nut Agency, we believe in offering competitive and transparent pricing for our wide range of services, including website and app development, digital marketing, graphics designing, custom domain, and server solutions. Our pricing structure is designed to cater to businesses of all sizes, from startups to large enterprises, without compromising on quality.
We provide detailed pricing information for each service on our website, accessible through specific URLs dedicated to different service categories. Whether you're interested in website development, app development, or a combination of both, you can easily find the relevant pricing details to suit your needs.
Our pricing is based on several factors, including the complexity of the project, the scope of work involved, and any additional features or customization requested by the client. We offer flexibility in our pricing to accommodate unique client requirements, ensuring that you only pay for the services you need.
b) Payment Policies:
We understand the importance of a straightforward and hassle-free payment process, which is why we've streamlined our payment policies to ensure convenience and security for our clients.
Full Payment Requirement: In most cases, we require full payment upfront before commencing work on a project. This ensures that we can allocate resources and begin the development process without delays.
Acceptable Payment Methods: We accept various payment methods to accommodate our clients' preferences and geographical locations. Whether you prefer UPI payments, bank transfers, or alternative payment gateways, we strive to make the process as convenient as possible for you.
Transparent Invoicing: Upon confirmation of a project, we provide detailed invoices outlining the agreed-upon services, costs, and payment terms. This transparency helps ensure clarity and avoid any misunderstandings regarding the billing process.
Notification of Price Changes: While we endeavor to maintain consistent pricing for our services, there may be occasions where adjustments are necessary due to changes in market conditions or project requirements. In such cases, we notify our clients in advance of any price changes, allowing them to make informed decisions regarding their projects.
c) Ensuring Client Satisfaction:
At Cyber Nut Agency, our ultimate goal is client satisfaction. We understand that pricing and payment are crucial aspects of the client experience, and we prioritize transparency, fairness, and professionalism in all our dealings.
By offering competitive pricing, transparent invoicing, and flexible payment options, we aim to build trust and long-term relationships with our clients. We value open communication and welcome any questions or concerns regarding pricing and payment, ensuring that our clients feel confident and informed throughout the process.
6. Support and Communication
We provide 24/7 support through phone, email, chat, and ticket systems. Each client is assigned a dedicated member for personalized support.
Our communication includes real-time team collaboration and transparency through email alerts, updates, payment invoices, security notifications, and reports.
7. Intellectual Property
All content created by Cyber Nut Agency remains the intellectual property of Cyber Nut Agency until full payment is received.
Unauthorized use of our content or services is prohibited and may lead to legal action.
8. Termination
In any business relationship, there needs to be clarity about the conditions under which either party can end the agreement. Termination clauses provide the framework for ending the relationship in a structured and orderly manner. At Cyber Nut Agency, we understand the importance of outlining termination policies to protect both our company and our clients. Here's an explanation of how termination works:
a) Right to Terminate:
Termination refers to the action of ending a contract or agreement. Both Cyber Nut Agency and our clients have the right to terminate our engagement under certain circumstances. These circumstances are typically outlined in the terms and conditions agreed upon at the beginning of our partnership.
b) Grounds for Termination:
There are various grounds upon which either party may terminate the agreement. These grounds may include:
Breach of Contract: If either party fails to fulfill their obligations as outlined in the contract, the other party may have grounds for termination. For example, if the client fails to make payment as agreed, Cyber Nut Agency may terminate the contract.
Illegal Activities: If either party engages in illegal activities or violates the law in the course of the business relationship, the other party may terminate the agreement. This ensures that both parties are operating within legal boundaries.
Failure to Perform: If one party consistently fails to perform their duties or deliver the agreed-upon services, the other party may choose to terminate the contract due to non-performance.
Mutual Agreement: In some cases, both parties may agree to terminate the contract mutually. This could be due to changes in circumstances, strategic shifts, or other reasons that make it beneficial for both parties to end the relationship.
c) Process of Termination:
The process of termination typically involves:
Notice Period: Depending on the terms of the contract, there may be a notice period that either party must provide before terminating the agreement. This allows both parties time to prepare for the termination and make any necessary arrangements.
Written Notice: Termination is usually communicated through written notice, outlining the reasons for termination and the effective date of termination. This formalizes the process and ensures clarity for both parties.
Transition Planning: In some cases, especially for long-term contracts or complex projects, there may be a transition period during which both parties work together to ensure a smooth handover of responsibilities to minimize disruption.
d) Consequences of Termination:
Upon termination of the agreement, certain consequences may follow:
Final Payments: Any outstanding payments or fees owed by either party must be settled before termination is considered complete.
Return of Property: Any property or materials belonging to either party must be returned or transferred as per the terms of the agreement.
Post-Termination Obligations: Depending on the nature of the agreement, there may be post-termination obligations that both parties must fulfil, such as confidentiality clauses or non-compete agreements.
e) Legal Recourse:
In the event of a dispute arising from termination, both parties may seek legal recourse to resolve the matter. This could involve mediation, arbitration, or litigation, depending on the severity and complexity of the dispute. We reserve the right to terminate any service at any time if the client fails to comply with the terms and conditions or engages in illegal activities.
Clients can terminate their contract with us by providing a written notice 30 days in advance.
9. Refund Policy
Our refund policy can be reviewed at Refund Policy.
Refunds are processed based on the specific circumstances outlined in the policy.
10. Security and Privacy
We prioritize the security and privacy of our clients' information. Details on our policies can be reviewed at:
11. Limitation of Liability
In business contracts and agreements, the limitation of liability clause is a crucial component that outlines the extent to which a party can be held responsible for damages or losses incurred by the other party. At Cyber Nut Agency, we include this clause to define our liability boundaries and protect both our company and our clients. Here's a detailed explanation:
a) Definition of Liability:
Liability refers to legal responsibility for damages, losses, or injuries caused to another party. In the context of our services at Cyber Nut Agency, liability may arise from breaches of contract, negligence, errors, omissions, or other actions that result in harm to our clients.
b) Scope of Limitation:
The limitation of liability clause sets a cap on the amount of financial responsibility that Cyber Nut Agency can be held accountable for in the event of a dispute or legal claim. This cap is typically expressed as a monetary limit or a specific formula for calculating damages.
c) Types of Damages Covered:
The clause may specify the types of damages covered by the limitation of liability, which could include direct damages, indirect damages, incidental damages, consequential damages, or punitive damages. Direct damages are those that directly result from a breach of contract or negligence, while indirect, incidental, and consequential damages are typically associated with secondary or unforeseen consequences of the breach.
d) Maximum Liability Amount:
The clause may establish a maximum liability amount that Cyber Nut Agency is responsible for in any given situation. This amount is designed to provide clarity and certainty for both parties, preventing excessive financial exposure in the event of a dispute or legal claim.
e) Exclusions and Exceptions:
While the limitation of liability sets boundaries on Cyber Nut Agency's financial responsibility, it may also include exclusions or exceptions for certain types of claims or damages. For example, liability for intentional misconduct, fraud, or gross negligence may not be subject to the limitations outlined in the clause.
12. Fairness and Reasonableness:
The limitation of liability clause aims to strike a balance between protecting the interests of Cyber Nut Agency and ensuring fairness for our clients. It should be drafted in a manner that is reasonable and equitable, taking into account the nature of the services provided, industry standards, and legal considerations.
13. Legal Enforceability:
It's important to ensure that the limitation of liability clause is legally enforceable under applicable laws and regulations. This may involve consulting with legal experts or ensuring that the clause is drafted in accordance with relevant legal principles and precedents.
14. Communication and Transparency:
Clear communication and transparency regarding the limitation of liability are essential to avoid misunderstandings or disputes later on. Clients should be fully informed of the limitations and exclusions outlined in the clause before entering into a contract or agreement with Cyber Nut Agency.
Cyber Nut Agency shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the services provided.
Our maximum liability shall be limited to the amount paid by the client for the specific service in question.
15. Changes to Terms and Conditions
In the dynamic landscape of business and legal agreements, it's essential for companies like Cyber Nut Agency to have provisions in place for modifying terms and conditions when necessary. Here's a breakdown of what "Changes to Terms and Conditions" entails:
a) Flexibility for Adaptation:
As technology, regulations, and business environments evolve, Cyber Nut Agency understands the need to adapt its terms and conditions accordingly. This provision allows us to update our terms to reflect changes in the industry, legal requirements, or company policies.
b) Notification of Changes:
Whenever we make changes to our terms and conditions, we undertake to notify our clients promptly. This notification can occur through various channels, including email notifications, announcements on our website, or updates within our client portal. By keeping our clients informed, we ensure transparency and give them the opportunity to review the changes.
c) Reasons for Changes:
Changes to terms and conditions may be prompted by various factors, such as legislative updates, improvements to our services, or feedback from clients. It's important for us to communicate the reasons behind the changes, demonstrating our commitment to enhancing our services and maintaining compliance with relevant regulations.
d) Client Acceptance:
Clients are typically given the opportunity to review and accept the updated terms and conditions before they come into effect. This may involve explicitly agreeing to the changes through a digital acceptance mechanism or continuing to use our services after being notified of the changes. Client acceptance signifies their acknowledgment and agreement to abide by the updated terms.
e) Consideration of Client Concerns:
We understand that changes to terms and conditions may raise questions or concerns among our clients. As such, we remain open to addressing any queries or clarifications they may have regarding the updates. This ensures that our clients feel valued and supported throughout the process of transitioning to the new terms.
f) Implementation Timing:
Changes to terms and conditions typically come into effect after a specified period, allowing clients sufficient time to review the updates and adjust accordingly. The implementation timing may vary depending on the nature and significance of the changes, but we aim to provide clients with a reasonable notice period to prepare for the transition.
g) Continuous Improvement:
The process of updating terms and conditions reflects Cyber Nut Agency's commitment to continuous improvement and responsiveness to the evolving needs of our clients and the business landscape. By regularly reviewing and updating our terms, we strive to enhance clarity, fairness, and legal compliance in our agreements.
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any changes via email or through updates on our website.
16. Contact Information
Contact information is a vital component of any business operation, serving as the primary means for clients, partners, and stakeholders to communicate with Cyber Nut Agency. Here's a detailed explanation of the importance and elements of contact information:
a) Accessibility and Availability:
Contact information should be easily accessible to anyone seeking to get in touch with Cyber Nut Agency. This information is typically provided on our website, including on the homepage, contact page, or footer section, ensuring that visitors can quickly find the necessary details.
b) Multiple Channels of Communication:
Cyber Nut Agency offers multiple channels of communication to cater to the diverse preferences and needs of our clients. These channels may include:
Phone: Providing a phone number allows clients to speak directly with a representative for immediate assistance or inquiries.
Email: An email address allows for asynchronous communication, enabling clients to send messages and receive responses at their convenience.
Chat: Live chat support on our website offers real-time assistance and quick resolution of queries or issues.
Ticketing System: A ticketing system provides a structured way for clients to submit support requests or report issues, ensuring that inquiries are tracked and addressed efficiently.
c) Dedicated Support Personnel:
At Cyber Nut Agency, we prioritize client satisfaction, which is why we assign dedicated support personnel to handle inquiries and provide assistance. Having a dedicated point of contact ensures personalized service and fosters stronger client relationships.
d) Departmental Contact Information:
To streamline communication and ensure inquiries are directed to the appropriate department, we provide contact information for different departments within Cyber Nut Agency. This includes:
Technical Department: For technical inquiries related to website or app development, server solutions, or other technical aspects.
Customer Care Department: For general inquiries, support requests, or assistance with existing services.
Billing Department: For questions regarding invoices, payments, or billing-related matters.
Admin Department: For administrative inquiries or assistance with account management.
e) Web-Based Contact Forms:
In addition to direct contact information, Cyber Nut Agency may provide web-based contact forms on our website. These forms allow visitors to submit inquiries or messages directly through the website, with fields for specifying the nature of the inquiry and contact details for response.
f) Response Time and Service Level Agreements (SLAs):
We understand the importance of timely responses to client inquiries, which is why we aim to adhere to predefined response times and service level agreements (SLAs). This ensures that inquiries are addressed promptly and clients receive the support they need in a timely manner.
g) Privacy and Data Protection:
Cyber Nut Agency takes the privacy and security of client information seriously. Any contact information provided by clients is handled in accordance with our privacy policy and data protection regulations to ensure confidentiality and security.
For any queries or concerns, please contact us through our official Contact Us page.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Cyber Nut Agency!